OUR LEADERSHIP REPORTS

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the leadership statements

CHAIRMAN’S STATEMENT

DR EDWIN HERTZOG

“The Board remains confident that the Group’s operational performance and strategic focus will support and enhance Mediclinic’s position as an International leader in the provision of private healthcare services.”

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Chief executive officer’s review

Dr Ronnie van der Merwe

“We are adapting the business to address the changing landscape and to capitalise on growing opportunities in the global healthcare services sector.”

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Financial review by the Chief Financial Officer

Jurgens myburgh

“Strong cash flow generation is key to delivering on the long-term success of the Group.”

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AT A
GLANCE

TO ENHANCE THE QUALITY OF LIFE.

Mediclinic is focused on providing specialist-orientated, multi-disciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

Southern Africa

Mediclinic’s continued strategic focus to invest across the continuum of care resulted in the expansion of the division’s sub-acute hospital, day case and outpatient clinics during the year. The investment in the Intercare group, completed in November 2018, supported revenue and patient growth with a strong operational focus delivering broadly stable EBITDA margins.

Refer here for more information or visit: www.mediclinic.co.za
www.mhr.co.za
www.er24.co.za

3.94 Employee Engagement
(maximum score of 5)
7.6% Controllable employee turnover
82.2% Patient experience

UNITED KINGDOM

29.9% investment in Spire Healthcare Group plc.

Refer here for more information or visit: www.spirehealthcare.com

SWITZERLAND

With continuing regulatory changes during the year in Switzerland, Hirslanden is adapting to the evolving outpatient environment while delivering ongoing cost management and efficiency savings which, along with seasonal benefits, delivered an improved second-half financial performance.

Refer here for more information or visit: www.hirslanden.ch

4.01 Employee Engagement
(maximum score of 5)
6.9% Controllable employee turnover
87.6% Patient experience

UNITED ARAB EMIRATES

The new Mediclinic Parkview Hospital in Dubai was successfully opened in September 2018, six months ahead of the original schedule. Revenue and EBITDA growth achieved during the year are expected to continue over the medium term as the benefits from investments support the operational delivery of the division.

Refer here for more information or visit: www.mediclinic.ae

4.02 Employee Engagement
(maximum score of 5)
6.7% Controllable employee turnover
85.6% Patient experience
* The Group uses adjusted income statement reporting as non-IFRS measures in evaluating performance. Refer to the Financial Review for an explanation and for a reconciliation to the equivalent IFRS measures.