Additional Information:


Act the United Kingdom Companies Act of 2006, as amended
AGM the 2019 annual general meeting of the Company to be held on Wednesday, 24 July 2019, the notice of which have been distributed to shareholders by Friday, 21 June 2019 and a copy of which is available on the Company’s website
Annual Report this annual report and financial statements for the reporting period ended 31 March 2019
Al Noor the Al Noor Hospitals Group plc
Articles the Company’s Articles of Association as adopted at the annual general meeting on 20 July 2016
Board or Board of Directors the Board of Directors of Mediclinic International plc
bps basis points
Bourn Hall International Bourn Hall International MENA Ltd, the holding company for the Bourn Hall Fertility Centre in the UAE
Brexit the departure of the United Kingdom from the European Union
BST British Summer Time
cash conversion (%) cash generated from operations divided by adjusted EBITDA
CAUTI catheter-associated urinary tract infections
CCRG clinical and cost-related groupings
CDLI Carbon Disclosure Leadership Index
CDP Climate Disclosure Project
CEO Chief Executive Officer
CFO Chief Financial Officer
CGU cash-generating unit
CIO Chief Information Officer
CLABSI central line-associated blood stream
CO2e carbon dioxide equivalent
Company Mediclinic International plc
Controllable Employee Turnover Controllable employment terminations for all permanent employees are determined by a sub-set of 30 criteria, but specially excludes a sub-set of 21 criteria such as death, disability, dismissal due to operational requirements, family responsibility, poor health and retirement.
2016 Corporate Governance Code UK Corporate Governance Code, as published in 2016 by the FRC
2018 Corporate Governance Code UK Corporate Governance Code, as amended and published in 2018 by the FRC
CSI corporate social investment
CSR corporate social responsibility
CoBIT Centre of Control Objectives for information technology
DRG diagnosis-related grouping
EBITDA operating profit before depreciation and amortisation, excluding other gains and losses
EHR electronic health record
EMEA Europe, Middle East and Africa
EPS earnings per share
ERM enterprise-wide risk management
ERP enterprise resource planning
ESG environmental, social and governance
Ethics Code Company’s Code of Business Conduct and Ethics
EU European Union
external auditor when referring to the Company’s external auditor, means PricewaterhouseCoopers LLP
FRC Financial Reporting Council
FY18 the prior financial year ended on 31 March 2018
FY19/period under review/reporting period the financial year ended on 31 March 2019
FY20/next financial year the financial year ending on 31 March 2020
FCA the United Kingdom Financial Conduct Authority
GDPR General Data Protection Regulation
GMT Greenwich Mean Time
GRI Standards the GRI Sustainability Reporting Standards issued in 2016 by the Global Sustainability Standards Board, which standards represent global best practice for reporting publicly on a range of economic, environmental and social impacts
Group Mediclinic International plc and its subsidiaries, including its divisions in Switzerland, Southern Africa and the United Arab Emirates
Group Executive Committee the executive committee of Mediclinic International plc
HAI healthcare-associated infection
Hirslanden the Group’s operations in Switzerland, trading under the Hirslanden brand, with Hirslanden AG as the intermediary holding company of the Group’s operations in Switzerland
ICT information and communications technology
IFRS International Financial Reporting Standards, as adopted by the
European Union
IPC infection prevention and control
IVF in vitro fertilisation
JCI Joint Commission International, an international quality measurement accreditation organisation, aimed at improving quality of care
JIBAR Johannesburg Interbank Average Rate
JSE JSE Ltd, the stock exchange of South Africa based in Johannesburg
KPI key performance indicator
Last Practicable Date the date of approval of the Annual Report by the Board, being 22 May 2019
LIBOR London Interbank Offered Rate
Listings Rules the listings rules of the FCA applicable to companies listed on the LSE, subject to the oversight of the United Kingdom Listing Authority
LTIP long-term incentive plan
LSE the stock exchange operated by London Stock Exchange plc, based in London
Mediclinic Mediclinic International plc
Mediclinic Middle East the Group’s operations in the UAE, trading under the Mediclinic brand, with Mediclinic Middle East Holdings (registered in Jersey) as the intermediate holding company of the Group’s operations in Dubai and Abu Dhabi
Mediclinic Southern Africa the Group’s operations in South Africa and Namibia, trading under the Mediclinic brand, with Mediclinic Southern Africa (Pty) Ltd as the intermediary holding company of the Group’s operations in South Africa and Namibia
MBRUHS Mohammed Bin Rashid University of Medicine and Health Sciences in Dubai
NSX the Namibian Stock Exchange based in Windhoek, Namibia
NHI Bill the South African National Health Insurance Bill, published on 21 June 2018
Parker Report Parker Review Committee’s Report into the Ethnic Diversity of UK Boards, issued in October 2017
PDMS patient data management system
ROIC return on invested capital
Remgro Remgro Ltd, a controlling shareholder of Mediclinic which through wholly owned subsidiaries held a 44.56% stake in the Company as at 31 March 2019
SA Companies Act the South African Companies Act, No. 71 of 2008, as amended
STI Group Short-term Incentive for the 2020 financial year
TSR total shareholder return
TARMED national outpatient tariff in Switzerland
UAE the United Arab Emirates
UK the United Kingdom of Great Britain and Northern Ireland
VAP ventilator-associated pneumonia